Legal & Compliance

Privacy Policy

How Perfumesouq Online Shopping collects, uses, and protects your personal information.

Overview

Who We Are

Perfumesouq Online Shopping ("Perfumesouq," "we," "us," or "our") is an e-commerce company based in Doha, Qatar that respects the privacy of our users ("user" or "you").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website perfumesouq.qa, including any other media form, media channel, or mobile website related to or connected to (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Changes are effective immediately upon posting. Your continued use of the Site after any revised Privacy Policy is posted constitutes your acceptance of those changes.

Data Collection

What Personal Data We Collect & Why

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Personal Data

Personally identifiable information — such as your name, shipping address, email address, and telephone number — that you voluntarily provide when you register with Perfumesouq Online Shopping or participate in various activities on the Site, such as online chat and message boards. You are under no obligation to provide personal information, however your refusal may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site, including your phone number, country, likes and replies to a post, and other interactions via server log files.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. All financial information is stored by our payment processor — you are encouraged to review their privacy policy and contact them directly with any questions.

Data From Social Networks

User information from social networking sites, including your name, social network username, location, gender, birth date, email address, and profile picture, if you connect your account to such social networks.

Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data

Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

Data From Contests, Giveaways, and Surveys

Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Geo-Location Information

We may request access or permission to track location-based information from your mobile device to provide location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

Push Notifications

We may request to send you push notifications. If you wish to opt-out from receiving these communications, you may turn them off in your device's settings.

Data Usage

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:

Administer sweepstakes, promotions, and contests.
Compile anonymous statistical data and analysis for internal or third-party use.
Create and manage your account.
Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site.
Email you regarding your account or order.
Enable user-to-user communications.
Fulfil and manage purchases, orders, payments, and other transactions.
Generate a personal profile to make future visits more personalised.
Increase the efficiency and operation of the Site.
Monitor and analyse usage and trends to improve your experience.
Notify you of updates to the Site.
Offer new products, services, and/or recommendations to you.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the Site.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
Send you a newsletter.
Solicit support for the Site.

Sharing

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

Third-Party Advertisers

We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites contained in web cookies in order to provide advertisements about goods and services of interest to you.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies we control or that are under common control with us.

Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

Sale or Bankruptcy

If we reorganise or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honour commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Cookies & Analytics

Tracking Technologies

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customise the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but such action could affect the availability and functionality of the Site. By using the Site, you agree to be bound by our Cookie Policy.

Internet-Based Advertising

We may use third-party software to serve ads on the Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimise your online experience with us.

Website Analytics

We may partner with selected third-party vendors — such as Adobe Analytics, Clicktale, Clicky, Cloudflare, Crazy Egg, Flurry Analytics, Google Analytics, Heap Analytics, Inspectlet, Kissmetrics, Mixpanel, Piwik, and others — to allow tracking technologies and remarketing services on the Site. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. We do not transfer personal information to these third-party vendors.

Google DoubleClick DART Cookie

Google is one of the third-party vendors on our Site. It also uses cookies, known as DART cookies, to serve ads to our site visitors. Visitors may choose to decline the use of DART cookies by visiting: https://policies.google.com/technologies/ads

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt-out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit: https://policies.google.com/privacy?hl=en

Log Files

Perfumesouq Online Shopping follows a standard procedure of using log files. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information.

Cookies (Detailed)

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies for one year. Login cookies last for two days; screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, login cookies will be removed.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

External Links

Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

Security

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorised parties. Therefore, we cannot guarantee complete security if you provide personal information.

Your Control

Options Regarding Your Information

Account Information

You may at any time review or change the information in your account or terminate your account by logging into your account settings and updating your account, or by contacting us using the contact information provided below.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by noting your preferences at the time you register your account, logging into your account settings and updating your preferences, or contacting us using the contact information provided below.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

California Residents

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

EU Residents

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

Right to Access Request copies of your personal data. We may charge a small fee for this service.	Right to Rectification Request that we correct inaccurate information or complete incomplete information.
Right to Erasure Request that we erase your personal data, under certain conditions.	Right to Restrict Processing Request that we restrict the processing of your personal data, under certain conditions.
Right to Object Object to our processing of your personal data, under certain conditions.	Right to Data Portability Request that we transfer your data to another organisation or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Child Safety

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Perfumesouq Online Shopping does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Intellectual Property

Copyright / Trademark Information

Copyright ©. All rights reserved. All trademarks, logos and service marks displayed on the Site are our property or the property of other third-parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

Get in Touch