Privacy policy
Privacy Policy
Who we are
PerfumeSouq (“PerfumeSouq”, “we”, “us”, or “our”) is an e-commerce company based in Doha, Qatar that respects the privacy of our users (“user” or “you”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website perfumesouq.qa, including any other media form, media channel, mobile website, or application related to or connected to it (collectively, the “Site”).
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site.
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the Site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
Personal Data
We may collect personally identifiable information such as:
- Name
- Shipping address
- Email address
- Phone number
- Demographic details (age, gender, interests)
This information is collected when you:
- Register on perfumesouq.qa
- Place orders
- Contact us
- Participate in promotions or communications
Derivative Data
Information automatically collected:
- IP address
- Browser type
- Device details
- Pages visited
- Interaction data
Financial Data
Payment-related data (credit/debit card details, etc.) may be processed when you:
- Make purchases
- Request refunds or exchanges
All financial data is securely handled by third-party payment processors.
Data From Social Networks
If you connect via platforms like Facebook, Instagram, or Google, we may collect:
- Name
- Profile image
- Public profile data
Mobile Device Data
Includes:
- Device ID
- Model
- Location (if enabled)
Geo-Location & Notifications
We may request:
- Location access for better service
- Permission for push notifications
You can disable these anytime in your device settings.
Use of Your Information
We use your data to:
- Process orders and payments
- Deliver products (perfumes and related items)
- Manage your account
- Send order updates and promotional emails
- Improve website performance
- Prevent fraud and enhance security
- Provide customer support
Disclosure of Your Information
We may share your information:
By Law
To comply with legal obligations or protect rights.
Service Providers
With trusted partners for:
- Payment processing
- Delivery
- Marketing
- Hosting
Marketing Communications
With your consent for promotional purposes.
Business Transfers
In case of merger, sale, or acquisition.
Tracking Technologies
Cookies
We use cookies to:
- Improve user experience
- Analyze traffic
- Personalize content
You can disable cookies in your browser settings.
Third-Party Websites
Our Site may contain links to external websites. We are not responsible for their privacy practices.
Security of Your Information
We implement security measures to protect your data, but no system is 100% secure.
Your Rights
You have the right to:
- Access your data
- Correct inaccurate information
- Request deletion
- Restrict or object to processing
- Request data transfer
Emails & Communications
You can unsubscribe anytime by:
- Updating account settings
- Contacting us directly
Children’s Information
We do not knowingly collect data from children under 13.
Analytics
We use tools like:
- Google Analytics
to monitor and improve website performance.
Contact Us
If you have any questions about this Privacy Policy, contact us:
📧 info@perfumesouq.qa
📞 +974 59959535